Monday, April 24 at 11:00am to 12:00pm
Verna and Peter Dauterive Hall (VPD), LL101
635 Downey Way, Los Angeles, CA 90089
Supporting Patients with Low Health Literacy using Mobile Conversational Agents
Inadequate health literacy affects one-third of the US population, leading to significant disparities in health outcomes for those affected. I will describe a series of embodied conversational agents my lab has developed over the last decade to help individuals with low health literacy address a range of health challenges, from finding health information online and wellness promotion, to providing assistance at hospital bedside, too, most recently, helping terminally ill patients with palliative care services. Several of these interventions have been deployed on 4G tablets or smartphones, and I will focus on the particular affordances these platforms have compared to desktop or kiosk deployments, and our experiences to date.
Dr. Timothy Bickmore, is a Professor in the College of Computer and Information Science at Northeastern University. The focus of his research is on the development and evaluation of computer agents that emulate face-to-face interactions between health providers and patients for use in health education and long-term health behavior change interventions, with a particular focus on the emotional and relational aspects of these interactions. Prior to Northeastern, he spent two years as an Assistant Professor of Medicine at the Boston University School of Medicine. Dr. Bickmore received his Ph.D. from MIT, doing his dissertation work in the Media Lab studying emotional interactions between people and animated computer characters.